How to enrol

What happens after the tour?

After your tour, our Family Support Team will be available to guide you through the enrolment process and address any further questions you may have.

If you find that the centre you have toured is the best fit for your child and there are available vacancies, our Family Support Team will guide you through the enrolment process and assist with the necessary paperwork before your child’s start date.

Availability and waitlists

Our centres accept childcare applications for future enrolments, and placements are offered as they become available. Your chosen centre will also invite you back for Stay and Play sessions, allowing your family to start building a supportive and collaborative relationship that will continue throughout your child’s early education and care journey with us.

If a centre is currently full in your child’s age group, our Family Support Team will add your child’s name to our waitlist. We will then contact you as soon as places become available. We also perform monthly check-ins to review availability, and you will receive a text message each month confirming if you’re still happy to remain on the waitlist. When spots become vacant, we will call you with the good news! If you would like an update at any point, feel free to reach out to our Family Support Team via Web Chat or call us on 1800 413 868.

Ready to start your early learning journey? Find an early learning centre near you to book a tour, or give our Family Support Team a call for a more personalised experience.

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Prepare the enrolment paperwork

Once your child has been given a place at one of our child care and early education centres, our Family Support Team will contact you to start the enrolment process at your chosen centre. Your family will be asked to complete the enrolment form and submit this back to our Family Support Team.

There are a few items you will need to have on hand to help you fill out the enrolment form, including:

  • Your child’s Customer Reference Number (CRN). If you do not have a CRN or are unsure where to find this, visit the Centrelink website here.
  • Your child’s Medicare Number/Reference Number.
  • Your child’s immunisation status record downloaded from Medicare/MyGov, which will need to be provided to the centre before commencement.

Our Family Support Team are here every step of the way to support you through the enrolment process if you have any questions. Call us so we can help you enrol today.

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Stay and Play sessions

You’re invited to join us for our Stay and Play sessions, where you can experience our centre firsthand, prior to starting in our early learning community. These sessions not only allow your child to explore their new environments but also provide their teachers and educators with the opportunity to get to know your child on a deeper level. Our team will learn all about your child’s daily routines, likes and dislikes, ensuring that both you and your child feel comfortable and supported right from the start.

Want to know more about our centres? Download our brand tour pack below and call us to ask any questions or start your enrolment conversation. We look forward to helping your child thrive with us.

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Enrol now

Ready to start your early learning journey? Find an early learning centre near you to book a tour or give our Family Support Team a call for personalised assistance.